New Areas of Technology Job Creations for Next Decade

LEARNING

The ever changing technology and its ever increasing speed of change is putting pressure on existing employees and job seekers like never before. This rapid change is making them redundant and when the new  recruits come, they are not ready for the new role. Cost of training may be less, but the cost of lack of training can be phenomenal for organizations globally.

A lot of productive employees are fired globally just because they were not aware about IT security norms and ended up doing something that was against the policies of the company. Lack of training in such a cases can hurt not only the employee but also the company that looses a trained person and the cost of replacement can be significantly high.

An untrained retail shop executive can drive the customer away, never to return and damage the reputation of the company even more. A few days back, an act of driving away a poor kid  by a security guard  in a multinational fast food chain store in Pune ended up creating a big controversy. This led the company to tender apology and work hard to contain the damage done. Loss of sale probably is a small part of the damage than the reputation of the company that is now seen by many as anti-poor.

Traditional college education that covers few years of a person’s life is no more adequate for the person to be productive in today’s market. Educational institutes cannot keep pace with the global changes, as there are too many and too frequent for them to keep up with. This has already given rise to niche training industry that caters to the up-skilling needed. However, that too is falling behind, as they are unable to reach out to everyone and at any given time.

This gap in the education market will change the way training and education will take place in future. Khan Academy and Coursera are two of such education club members who have already started redefining the education and complementing the traditional models. A lot has to come yet, but the change has started and will create a lot of opportunities in the way education will be imparted and contents being created.

Next generation may soon not see the face of a college but might have better skilling than a college goer. Many may have self-designed degrees that focus on the need of the business. It is finally the consumer that will define how and what should be taught. The consumer finally is the industry that creates jobs.

Alok Kumar

Alok Kumar is Managing Partner of SRKay Consulting group, a private equity company, nurturing innovative ventures. Alok also serves on the board of ICCL (Indian Clearing Corporation Limited - A subsidiary of BSE- Bombay Stock Exchange) as an external advisor for technology and information security. Prior to this, Alok had been Managing Director of Sears IT & Management Services India Private Limited (SHI) since its inception in December 2009 and served in the same position till very recently. Having been in senior IT management positions in Fortune 500 companies, Alok has won several national and international awards. Alok is instrumental in planning and setting up SHI and thereafter growing it to a multi-locational thousand-plus people organization. Over the last five years, with his strategic vision, Alok helped SHI grow roots in India, develop and support technology applications and infrastructure across core mainframe, cutting edge e-Commerce and big data technologies. With his unique people-oriented transformational leadership style, Alok turned SHI into one of the most valued investments of Sears, garnering great ROIs, and creating value much beyond cost arbitrage. Under his tutelage, SHI has filed two patents and is recognized widely for its best practices in various areas, the latter, currently featured in Indian Institute of Management (IIM) case studies. SHI also became a CMMI Level 3, PCMM Level 3, and ISO 20000 certified organization. Alok is a widely acclaimed corporate leader in India today. He regularly participates and leads various forums as a keynote speaker and is an author of several books in different genres. Alok has several awards to his credit. He is particularly known in the industry for his people management skills and innovative ideas in improving the productivity of employees through unique people practices. He has been credited with the following industry awards: ¬ Emerging Leader of the Year award 2013 by IndiasGreatest.com ¬ Game Changer CEO of the Year 2013 (SHRM) ¬ CIO 100 - The Bold CIOs - 2008 (Reliance Infosolutions) ¬ CIO - Ones to Watch Award 2008 (Reliance Industries) ¬ Extended Manager Award - CIOL 2004 (Tata Teleservices) As an able leader of SHI, Alok got SHI recognized widely in the industry with the following several awards: ¬ CII Award for HR Best Practices in 2014 ¬ Global Excellence in Outsourcing Award - AIOP (Phoenix 2013) ¬ IT Innovation Award (Design & Engineering) - Computer Society of India 2012 ¬ Golden Company of the Year - Economic Times 2011-12 ¬ 7th Employer Branding Awards - World HRD Congress (Mumbai, India) 2013: • ‘Asia’s Best Employer’ Award • ‘Best HR Strategy’ in line with business • HR Leadership Award • Talent Management Award by Bloomberg TV India ¬ Employer Branding Awards - World HRD Congress (Singapore, Asia) 2013: • 7th rank in ‘Asia’s Best Employer’ award • Award for ‘Best HR Strategy’ in line with the business • HR Leadership Award Other recognitions: Alok had served on the distinguished panel of NASSCOM's GIC (Global In-house Centers) National Council members. The council members play a key role in major initiatives of the industry and include the torch bearers of IT industry as panel members. Books and Papers: Alok is an established author, with three books to his credit. Alok’s third and latest book, a novel, “The Spy from Unaula” is a 2015 publication. A handwriting analysis enthusiast, Alok collaborated with his wife Nandani on the book, “Handwriting Speaks” in 2006. “Value Sourcing – Future of IT Outsourcing” was co-authored with Keith Sherwell (currently CIO, Altice USA) and was released in 2013. Alok also researched and published two whitepapers: a. “Creating next generation captives” talks about the best practices that are helping generate higher value from the IT company captives.

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